Privacy Policy

This Privacy Policy explains how HELLART EESTI OÜ ("we", "us"), operator of the website latvia.gellart.estate, collects and processes your personal data when you submit an enquiry through this site. We act as the data controller for the enquiries you send us. We process your data in accordance with the EU General Data Protection Regulation (GDPR).

1. What data we collect

When you submit an enquiry (for example, requesting the price list or a consultation), we collect only the details you provide:

• Name
• Email address
• Phone number (optional)
• The apartment type you selected and the building you enquired about

We do not collect special categories of data, and we do not knowingly collect data from children.

2. Why we process your data

We use your data solely to:

• Send you the requested price list, floor plans, availability and payment details;
• Contact you to answer your questions and provide a consultation about the project;
• Register your enquiry with the developer so you can receive current prices and availability before public release.

The legal basis for this processing is your consent, which you give by ticking the consent box when you submit the form. Where we later correspond about a specific purchase, the basis may also be the taking of steps at your request prior to entering into a contract.

3. Sharing your data with Eagle Hills

Riga Waterfront is a project of Eagle Hills (Abu Dhabi), and we operate as its official partner. To register your enquiry and obtain current prices and pre-release availability on your behalf, we share the enquiry data listed above with Eagle Hills and its authorised sales entities for the Riga Waterfront project. They process this data to respond to and manage your enquiry. We do not sell your data to any third party.

Some of our service providers (for example, messaging and hosting infrastructure) may process your data on our behalf as processors under appropriate safeguards. Where data is transferred outside the European Economic Area, we rely on legally recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.

4. How long we keep your data

We retain enquiry data for as long as necessary to handle your enquiry and any resulting relationship, and thereafter for up to 24 months from your last contact with us, unless a longer period is required by law or you ask us to delete it sooner. We also keep a record of the fact and timestamp of your consent as evidence that processing was lawful.

5. Your rights under the GDPR

You have the right to:

• Access — obtain a copy of the personal data we hold about you;
• Rectification — have inaccurate data corrected;
• Erasure — ask us to delete your data ("right to be forgotten");
• Restriction and objection — limit or object to certain processing;
• Portability — receive your data in a structured, machine-readable format;
• Withdraw consent — at any time, without affecting the lawfulness of processing carried out before withdrawal.

You also have the right to lodge a complaint with your data protection authority. In Estonia this is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

6. How to contact us

To exercise any of your rights, or for any question about this policy, contact us at:

• Company: HELLART EESTI OÜ
• Registration number: 14108468
• Address: Müürivahe tn 29-1, Kesklinna linnaosa, 10140 Tallinn, Harju maakond, Estonia
• Email for data requests: hello@gellart.estate

We will respond to your request within one month, as required by the GDPR.

7. Changes to this policy

We may update this policy from time to time. The current version is always available on this page, with the "Last updated" date shown at the top.